BLOGS

Our thoughts on words and business

How to keep calm and talk about emotional stuff

How to keep calm and talk about emotional stuff

Written by  Increasingly, healthcare companies ask us to help them explain to patients what they do. Medical advancements can be complex. But understanding them is important for the patients whose lives could be...

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New Year reading we recommend

  Written by  Looking for some thought-provoking reading for the new year? We asked our team to pick some stuff they’ve recently read and think you might like. Not just books – a magazine, some essays and an...

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Why are you talking so weird?

  Written by  In financial services, we all know we’re supposed to avoid jargon in customer-facing communications. And some of us are getting reasonably good at doing that. But we’re still talking weird. When we...

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THINGS TO GET YOU THINKING