Leaders need to reflect the vision and the values of their business in everything they do. That means being clear, being confident, and talking in a way that everyone from the boardroom to the post room understands. The bigger or more nuanced the organisation, the harder that gets. It becomes even harder when you’re an expert in your field. Authors Chip and Dan Heath call this phenomenon ‘The Curse of Knowledge’ and you can read more about it here.
Quietroom has helped leaders across government, consumer brands and financial services talk in a way that’s clear, vivid and real – so their story makes sense, so their ideas come to life, so their message sticks.
What we’ve achieved
We trained over 1,000 Senior Civil Servants over 3 cities in ‘the language of leaders’. Nearly 90% of them rated the training an ‘excellent’ use of their time. Our work helped change the way the civil service speaks to its customers, and it influenced Cabinet Office internal communications.
We helped Lloyds Bank motivate and encourage 35,000 people through a major operational change. We ran a one-day event for senior managers, based around fantastic communication from outside the business world, designed to inspire people about what was possible. Participants gave us an average score of 92%.
We helped leaders at FTSE 50 technology company Experian get better at identifying and telling powerful stories about the business. We ran a series of workshops for over a hundred senior people from across the business, showing them storytelling techniques that would make them better communicators, and giving them a platform to share success. Attendees gave us an average score of 4.5 out of 5.