OUR TEAM
Mark Scantlebury - Co-Founder
What do you do?
I talk to new clients, find out what matters to them, and work out how we can help. Then I bring the right people together – get them excited, and make sure they’re keen to do well.
Vincent Franklin - Co-Founder
What do you do?
I help clients see how we can change their business, not just their copy. I use my 15+ years of experience with words to help them see opportunities they may not have seen.
Andy Hayes - Managing Director
What do you do?
I manage the day-to-day running of the business. I make sure our clients are happy and our team are busy. I price work and plan out how long it will take. I think about how we go about delivering exceptional work. I keep an eagle eye on projects while they’re running.
Rhys Williams - Strategy Director
What do you do?
I lead projects that are about thinking, strategy and consultancy. And I contribute thinking to projects that are more writing or training-led. My job’s about getting to grips with big, complicated ideas and trying to make sense of them in as few words as possible.
Claire Harcup - Director of Copy
What do you do?
I head up Quietroom’s writing team, wrangling copy to make sure we deliver exactly what clients need. This means I’m the quality control for our projects – and a sounding board for ideas. On top of this, I run workshops on writing techniques that pass our skills on to others.
Angharad Edwards - Senior Account Manager
What do you do?
I organise people. I plan things. And I make sure everyone is happy.
Chloe Taylor - Account Manager
What do you do?
I help make sure that our writers can do their best work. I manage budgets, plan people’s time, and wrangle with the Quietroom calendar on a daily basis.
James Herbert - Account Manager
What do you do?
I make sure the writers have everything they need to do their job and maximise their creative talents. I liaise with our clients, deal with the dosh, and juggle appointments in the diary.
Jochem van Ast - Office Manager
What do you do?
I pay the wages, invoice the invoices, balance the books, maintain the Macs, buy the bin-liners and prime the printer.
Simon Grover - Lead Writer
What do you do?
I lead projects and writing teams to help solve clients’ problems. I also help to improve the skills and knowledge of other writers at Quietroom.
Emily Bate - Senior Writer & Workshop Leader
What do you do?
I read things, I write things, I rewrite things. I also help plan and deliver workshops for our clients.
Julia Fox - Senior Writer & Workshop Leader
What do you do?
I write. I turn complex ideas into comprehensible stories. And I lead workshops to geek out with other people about words and their influence on the human psyche.
Caroline Hopper - Senior Writer & Workshop Leader
Robin Harries - Senior Writer and Workshop Leader
What do you do?
Well, I write. And I work with people who don’t think they’re writers to help them make their writing more effective.
Russ Hope - Lead Writer
What do you do?
I write words. But first, I sweat the big stuff – the whys and the what-ifs. Then I craft the message, sentence-by-sentence.
Joe Craig - Writer
What do you do?
I scrutinise every word, writing and rewriting. I also train people to get their best story across.
Emily Pearce - Writer
Abby Worth - Writer
What do you do?
I take writing that’s feeling under-the-weather, and I turn it into sparkling new writing that gets the job done.
Pam Langfield - Writer
What do you do?
I analyse reams of information, pick out what’s important and put it into words that are simple, memorable and meaningful. Often, they also convince people to do something.
Katie Alcock - Project Manager
What do you do?
I make sure everyone on either side of the project has the tools and information they need to get the job done! It involves a lot of fantastic colour co-ordinated charts and three-way phone calls.
Diane Hassall-Mead - Communications Consultant
What do you do?
I plan and I connect. My job is to make sure that the right messages get to the right people at the right time.
Dan Young - Research Consultant
What do you do?
I use focus groups, interviews and surveys to help companies unpick their problems and understand their audiences. Sometimes it’s consumers, sometimes it’s opinion formers, and sometimes it’s their own employees. Then I use what I’ve found to help businesses solve problems and make better decisions.
Jane Eden - Spoken Word Consultant
What do you do?
I help people have effective, enjoyable conversations. Conversations that allow them to connect with other people in a better way.
