Mark Scantlebury - Co-Founder

What do you do?

I talk to new clients, find out what matters to them, and work out how we can help. Then I bring the right people together – get them excited, and make sure they’re keen to do well.

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Vincent Franklin - Co-Founder

What do you do?

I help clients see how we can change their business, not just their copy. I use my 15+ years of experience with words to help them see opportunities they may not have seen.

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Andy Hayes - Managing Director

What do you do?

I manage the day-to-day running of the business. I make sure our clients are happy and our team are busy. I price work and plan out how long it will take. I think about how we go about delivering exceptional work. I keep an eagle eye on projects while they’re running.

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Rhys Williams - Strategy Director

What do you do?

I lead projects that are about thinking, strategy and consultancy. And I contribute thinking to projects that are more writing or training-led. My job’s about getting to grips with big, complicated ideas and trying to make sense of them in as few words as possible.

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Claire Harcup - Director of Copy

What do you do?

I head up Quietroom’s writing team, wrangling copy to make sure we deliver exactly what clients need. This means I’m the quality control for our projects – and a sounding board for ideas. On top of this, I run workshops on writing techniques that pass our skills on to others.

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Angharad Edwards - Senior Account Manager

What do you do?

I organise people. I plan things. And I make sure everyone is happy.

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Chloe Taylor - Account Manager

What do you do?

I help make sure that our writers can do their best work. I manage budgets, plan people’s time, and wrangle with the Quietroom calendar on a daily basis.

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James Herbert - Account Manager

What do you do?

I make sure the writers have everything they need to do their job and maximise their creative talents. I liaise with our clients, deal with the dosh, and juggle appointments in the diary.

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Jochem van Ast - Office Manager

What do you do?

I pay the wages, invoice the invoices, balance the books, maintain the Macs, buy the bin-liners and prime the printer.

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Simon Grover - Lead Writer

What do you do?

I lead projects and writing teams to help solve clients’ problems. I also help to improve the skills and knowledge of other writers at Quietroom.

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Russ Hope - Lead Writer

What do you do?

I write words. But first, I sweat the big stuff – the whys and the what-ifs. Then I craft the message, sentence-by-sentence.

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Julia Fox - Senior Writer & Workshop Leader

What do you do?

I write. I turn complex ideas into comprehensible stories. And I lead workshops to geek out with other people about words and their influence on the human psyche.

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Caroline Hopper - Senior Writer & Workshop Leader

What do you do?

I write. I think. I write some more.

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Emily Bate - Senior Writer & Workshop Leader

What do you do?

I read things, I write things, I rewrite things. I also help plan and deliver workshops for our clients.

  Read more about Emily
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Robin Harries - Senior Writer and Workshop Leader

What do you do?

Well, I write. And I work with people who don’t think they’re writers to help them make their writing more effective.

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Joe Craig - Writer

What do you do?

I scrutinise every word, writing and rewriting. I also train people to get their best story across.

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Emily Pearce - Writer

What do you do?

I help people understand things.

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Abby Worth - Writer

What do you do?

I take writing that’s feeling under-the-weather, and I turn it into sparkling new writing that gets the job done.

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Pam Langfield - Writer

What do you do?

I analyse reams of information, pick out what’s important and put it into words that are simple, memorable and meaningful. Often, they also convince people to do something.

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Katie Alcock - Project Manager

What do you do?

I make sure everyone on either side of the project has the tools and information they need to get the job done! It involves a lot of fantastic colour co-ordinated charts and three-way phone calls.

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Odi Shonga - Content & Admin Intern

What do you do?

My job is to keep the office ticking and ease the burden on the team by taking care of the little things. I’m also looking to get experience in researching and helping the team write.

  Read more about Odi
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Dan Young - Research Consultant

What do you do?

I use focus groups, interviews and surveys to help companies unpick their problems and understand their audiences.  Sometimes it’s consumers, sometimes it’s opinion formers, and sometimes it’s their own employees. Then I use what I’ve found to help businesses solve problems and make better decisions.

  Read more about Dan
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Jane Eden - Spoken Word Consultant

What do you do?

I help people have effective, enjoyable conversations. Conversations that allow them to connect with other people in a better way.

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Diane Hassall - Communications Consultant

What do you do?

I plan and I connect. My job is to make sure that the right messages get to the right people at the right time.

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