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Robin Harries

Lead Consultant

Robin is Quietroom’s resident expert on the Consumer Duty, and how to make communications work within the new regulations.

Since joining Quietroom in 2017, Robin has worked with household names in insurance, investment and pensions to help them talk more powerfully about what they can offer. Robin has advised some of the biggest names in financial services on how to engage people, reassure and help them through better communication.

Now he also helps clients do the same through the lens of consumer duty, and regularly shares his insights on the industry in articles, on podcasts and on panels.

“Robin is fantastic. He really understands our scheme and is a strong individual who stands up to the trustees, who are strong too.”

Trustee director, scheme management committee

Robin’s clients