Press

14 November 2023

Quietroom has created a free resource that turns an obligatory Task Force on Climate Related Disclosures (TCFD) report into a snappy summary that helps members engage with their pension.

Showing members how their pension can tackle climate change is a proven way to help them engage with their money. However, a pension scheme’s eco credentials are often concealed in a dense 70-page TCFD report designed to be read by regulators. Teasing out the key information can help bring pensions to life for members, so Quietroom created a TCFD member summary that any scheme can use.

The TCFD member summary has been through extensive user testing to ensure its messages hit home. All a scheme has to do is take our tried and tested wording and adapt it with their own TCFD data.

Download the full TCFD press release (PDF)

28 September 2023

Quietroom today launched a synopsis of pension communications research with the aim of drawing a line under what the industry has learned so far and focusing our minds on the challenges of the future.

The research, led by Dan Young of Shed Research Consulting, summarises 44 pieces of research over 20 years. It covers 185 individual studies, including Quietroom’s own member research and other published member research from workplace pension schemes, master trusts, investment managers and academic journals.

Responding to these findings, Quietroom is developing a new effectiveness framework. This will consider the impact communication has on knowledge, understanding, confidence and trust, as well as on behaviour.

Download effectiveness-framework press release (PDF)

15 August 2023

How can you help employees understand and get on board with changes to their workplace pension? Senior writer Cath Collins shares her wisdom in this article for Employee Benefits.

16 May 2023

Quietroom today announced the launch of a new audit service that helps FCA regulated businesses get fighting fit for the new Consumer Duty. The Duty will change the way that regulated companies do their businesses as the new rules become embedded in how products are developed for and communicated to customers.

The audit can be tailored to suit companies’ needs, including a stage that allows firms to learn from the process that Quietroom has developed so they can run the bulk of the audit themselves. The service includes a full audit report for every document checked, including a RAG rating and a summary of recommendations. It also reports back on the main trends identified from across the audited documents – on areas where companies are doing well, and for any where they could be at risk of not meeting the Duty.

Download consumer duty audit press release (PDF)