PRIVACY POLICY

Our privacy policy

This policy tells you how we collect information about you and what we do with it. The top line is that we only collect information you give us permission to use, we never sell it to anyone, and we’ll delete it from our records straight away if you ask us to. The rest of the policy explains this in more detail.

Whenever we make a change, we make a note at the bottom of this page.

The information we collect and what we do with it

There are three times we might collect information from you:

  1. When you visit this website
  2. If you leave a comment on our blog
  3. If you sign up to our newsletter


1. When you visit this website

The information we collect

We use Google Analytics and Zoho SalesIQ to collect details about how you use the website – like the pages you visit, and how long you spend there. Google and Zoho collect details about how you’re accessing these pages – like the city you’re in, and which device, browser and operating system you’re using. They also collect your IP address in an anonymised form that cannot be used to identify you, unless you sign up to our newsletter (see section 3).

Google Analytics collects this information through cookies. You can find more information about these in our cookie policy, and in Google’s developer guides .

Here’s Zoho’s privacy policy .

What we use it for

To get a better understanding of how people find our site in the first place, and then how they find their way around it.

How we store it

Both Google Analytics and Zoho store information about the pages you visit and how you’re accessing them on their secure databases, which is what we can see when we log in.

Who we’ll share it with

No one.

How long we’ll keep it for

Google Analytics and Zoho will keep your information on their databases until you ask us to delete it.

If you want to, you can stop Google Analytics from tracking your journey on our website. To do this, visit https://cookies.insites.com/disable-cookies/ . This will disable Google Analytics on every website you visit, not just ours.

You can find out more about how Google Analytics uses your information in their privacy policy .

2. If you leave a comment on our blog

The information we collect

We ask for your name – along with what you want to say, of course. We’ll also record the time and date you posted the comment.

What we use it for

We’ll publish your comment on the bottom of the relevant post. We’ll also publish your name, as well as the time and date you left the comment.

How we store it

As well as publishing your comment, we’ll store the comment and your name on our website’s database, along with the time and date that you posted the comment.

Who we’ll share it with

No one. This information is only used to identify you as a contributor to the comment section of the blog you posted on.

How long we’ll keep it for

Your comment – as well as your name – will stay on the site unless you ask us to remove it, or we decide to delete it. If you want us to delete the comment and the personal details you gave us, please send us an email at hello@quietroom.co.uk. You’ll need to send this email from the address you submitted with your comment.

3. If you sign up to our email newsletter

The information we collect

We’ll ask for your email address, your name, and the company you work for.

What we use it for

To send you emails every now and again about blogs we’ve written, videos we’ve made, or other content we think will interest you. We ask for your company name to get a better understanding of which industries are interested in hearing from us.

How we store it

When you sign up, the name and email address you give us will be stored on Zoho’s database – we send our newsletter from their Campaigns app. Zoho will also tie your email address to your IP address. No other company has access to this information.

Who we’ll share it with

Apart from Zoho, no one.

How long we’ll keep it for

Your email address will stay on Zoho’s database for as long as we continue to use them, or until you unsubscribe.

You can unsubscribe from our newsletter at any time. Just click the ‘unsubscribe’ link we include in our emails. Or you can email us at hello@quietroom.co.uk from the email address you used to subscribe.

About this website’s server

Our website is hosted by Moi – Manufacturers of ideas.

Our third party data processors

We use two third parties to process personal data for us:

  1. Zoho. We use their SalesIQ app to collect and store information about who uses this website, and their Campaigns app to send newsletters. Here’s their privacy policy .
  2. WordPress. They provide this website’s content management system. Here’s their privacy policy .

Neither has permission to use your information for their own purposes.

If there’s a data breach

If there’s a data breach of this website’s database, or any of our third party data processors, we’ll let you and the Information Commissioner’s Office (ICO) know within 72 hours.

Your data rights

Personal data is any information that could be used to identify you. You have the right to ask to see any personal data we hold about you, get a copy of it, update it if it’s wrong, or ask us to delete your details from our records. To do any of these things, drop us a line at hello@quietroom.co.uk.

The data controller

The data controller is us, Quietroom. We’re a UK Private Limited Company.

Our company number is: 4825570.

Our address is: 40 Bowling Green Lane, London EC1R 0NE

Get in touch if you’ve got any questions

If you’ve got any questions about this policy, just send us an email at hello@quietroom.co.uk.

Update history

We updated this policy on 1 November 2019 when we started using Zoho.