Privacy policy

Our privacy policy

This policy tells you how we collect information about you and what we do with it

The top line is that we’ll only ever collect information you give us permission to use, we’ll never sell it to anyone else, and if you ask us to delete it from our records, we’ll do that straightaway. The rest of the policy explains this in much more detail.

We might change this policy every now and then to make sure it’s up-to-date

Whenever we make a change, we make a note of it at the bottom of this page.

The information we collect and what we do with it

There are three times we might collect information from you:

  1. When you visit this website
  2. If you leave a comment on our blog
  3. If you sign up to our email newsletter

1.   When you visit this website

 The information we collect

We use Google Analytics to collect details about how you use the website – like the pages you visit, and how long you spent reading them. It collects details about how you’re accessing it – like the city you’re in, the device you’re using, and your internet browser and operating system. It also collects your IP address, but it collects it in an anonymised form. None of this information could be used to identify you.

Google Analytics collects this information through cookies. You can find more information about these in our cookie policy, and in Google’s developer guides.

 What we use it for

To get a better understanding of how people find our site in the first place, and then how they find their way around it.

How we store it

Google Analytics stores information about the pages you visit and how you’re accessing them on their database, which is what we can see when we log in.

Who we’ll share it with

We can’t access any information that could be used to identify you. So, we can’t share it either!

How long we’ll keep it for

Google Analytics will keep your information on their database.

If you want to, you can stop Google Analytics from tracking your journey on our website. To do this, visit https://cookies.insites.com/disable-cookies/. This will disable Google Analytics on any website you visit, not just ours.

You can find out more about how Google Analytics uses your information in their privacy policy.

2.   If you leave a comment on our blog

The information we collect

 We ask for your name – along with what you want to say, of course.  We’ll also record the time and date you posted the comment.

What we use it for

We’ll publish your comment on the bottom of the relevant blog post.Along with your comment, we’ll also publish your name, as well as the time and date you left the comment.

How we store it

As well as publishing your comment, we’ll store the comment and your name on our website’s database, along with the time and date that you posted the comment.

Who we’ll share it with

This information is only used to identify you as a contributor to the comment section of the blog you posted on. We’ll never pass it on to anyone else.

How long we’ll keep it for

Your comment – as well as your name – will stay on the site unless you ask us to remove it, or we decide to delete it. If you want us to delete the comment and the personal details you gave us, please send us an email at hello@quietroom.co.uk. You’ll need to send this email from the address you submitted with your comment.

3.   If you sign up to our email newsletter

The information we collect

We’ll ask for your email address, your name, and the company you work for.

What we use it for

To send you emails every now and again about blogs we’ve written, videos we’ve made, or other interesting content we think you’ll be interested in. We ask for your company name to get a better understanding of which industries are interested in hearing from us.

How we store it

 When you sign up, the name and email address you give us will be forwarded to MailChimp – they’re the company we use to send our newsletter. MailChimp will store your email address on their database. We’ll also store the information you give us on Highrise, which is the database we use to log our clients’ and subscribers’ details.  No other company has access to this information.

Who we’ll share it with

 Apart from MailChimp and Highrise, no one. We’ll never share your email address with anyone else.

How long we’ll keep it for

Your email address will stay on MailChimp’s database for as long as we continue to use them to send our emails, or until you unsubscribe.

You can unsubscribe from our emails at any time. You can do this by clicking the ‘unsubscribe’ link we include in our emails. Or you can email us at hello@quietroom.co.uk– just make sure you do this from the email address you first used to subscribe.

Your details will stay on Highrise for as long as we continue to use them for our internal database, or until you ask us to delete your details.

About this website’s server

Our website’s hosted by moi.

Our third party data processors

We use three third parties to process personal data for us:

  1. MailChimp, who send our email newsletter for us. Here’s their privacy policy.
  2. Highrise, who we use for our internal database. Here’s their privacy policy.
  3. WordPress, who provide this website’s content management system. Here’s their privacy policy.

None of them have permission to use your information for their own purposes.

If there’s a data breach

If there’s a data breach of this website’s database, or any of our third party data processors, we’ll let you and the Information Commissioner’s Office (ICO) know within 72 hours.

Your data rights

Personal data is any information that could be used to identify you. You have a right to see any personal data we hold about you, get a copy of it, update it if it’s wrong, or ask us to delete your details from our records. To do any of these things, drop us a line at hello@quietroom.co.uk.

The data controller

The data controller is us, Quietroom. We’re a UK Private Limited Company.

Our company number is: 4825570.

Our address is: 40 Bowling Green Lane, London, EC1R 0NE

Get in touch if you’ve got any questions

If you’ve got any questions about this policy, just send us an email at hello@quietroom.co.uk.