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Claire draws on her wide-ranging editorial and commissioning background to lead, teach, and inspire better communication.

Claire joined Quietroom in 2014 and now sits on the board as a director. In that time, she has led numerous projects. She’s helped pension trustees explain fiendishly complex schemes to their members. She’s overhauled and improved customer journeys. She’s developed content strategies and messaging to appeal to different audiences. She’s worked with organisations to define and bring their culture to life, and helped them get back on track when they’ve lost their way.

“Claire brought expertise and sensitive handling – an ability to show that communication makes a real difference to member experience.”

Communications lead, UK pension scheme

Claire’s clients