Insights

Sharp focus

Help yourself to anything that’s useful, develops your thinking or makes you look clever.

Subscribe to our fortnightly newsletter, Free thinking, to get our latest insights and event invitations sent straight to your inbox.

All insights

Filter

Life doesn’t always teach us what we need to know to manage our money. We talk to the people filling the gaps in financial education.

Social media offers big advantages to pension schemes looking for ways to engage members. But we need to pay attention to the risks too.

How the UK's largest wealth managers are getting ready for FCA Consumer Duty requirements.

A buy-in or buyout is usually good news. So why does it feel difficult to tell members about it?

How to make your communications work with the new regulations.

If you're getting to grips with the Consumer Duty, you need to confront a big cognitive bias. Ignore it and nothing is likely to change.

Psychological bias can have a big impact on investors’ behaviour in a crisis. But that doesn’t have to be a bad thing.

Lots of people in the pensions industry could tell you the purpose of a workplace scheme. But not everyone agrees. Why is that?

9 simple tips for communicating the complex subject of GMP equalisation to pension scheme members.

‘Default’ is a terrible word to use when talking about funds. Here are some better alternatives.

Co-founder Vincent Franklin reflects on what’s changed in 20 years of communications about pensions, investment and insurance.

We talked to 32 pensions people about their hopes and fears for the future. Here’s what we learned.