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Many older people want to bank and shop online, but face unnecessary barriers. Here’s how to change that.

OpenAI’s new agent can browse the web and complete tasks for you. We tested it on the UK’s biggest pensions websites.

Scottish Widows tells us about their three-pillar approach to diversity, equity and inclusion

Treating pensions as assets rather than income threatens their true purpose: providing dignity in retirement.

Looking for champion member communications? Here are 7 world-class tips to help your pension scheme reach the podium.

On 31 October 2024 OpenAI launched ChatGPT search. If you host any kind of content online, you’ll want to pay attention.

Our Wednesday Wisdom webinar explored how tech can make stewardship more efficient, transparent and impactful.

TikTok campaigns, influencers, or something else? Effective communications start with what members want to know.

Investing in nature is a revelation for members. Their questions include: Am I helping or hindering? How do you measure it? Is it near me?

Our defined benefit pension clients sometimes challenge us to pull rabbits out of hats.

How AI is changing the way your message lands with customers.

Multiply’s Chief Technology Officer tells us what AI is doing in financial services, and why we should embrace it.