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Quietroom Live! Supporting DB members

Conference banner featuring the Quietroom logo and the Sackers logo

A unique, collaborative event for DB providers who believe in looking after their members

Event details

17th November 2026 10:45am

London EC2

email Veda to book

Don’t miss this follow-up to last year’s sell-out conference, this time with a DB slant.

Sooner or later, most DB schemes face guiding members through bewildering change.

Buyout, GMP equalisation, sponsor disruption, rectifying errors, changing administrators, upgrading tech, surplus sharing or moving to a consolidator can all cause upset and confusion.

Join us to discuss how to help members prepare for and navigate these challenges. And learn how you can use our brand new framework for measuring if your communication efforts are actually working.

The day includes:

  • Communication essentials for DB schemes
  • How communication can build trust - or lose it
  • Insight from outside the pensions industry
  • Real-life commentary from ordinary members
  • A brand new measurement and evaluation framework

And there will be lots of opportunities to discuss, network, eat and drink!

Agenda

10am Registration and breakfast

10:45am Welcome
Chloe Taylor, CEO of Quietroom

Real-life insight from ordinary members
Simon Grover of Quietroom

Legal landscape
Lucy Dunbar and Bethan Rowlands of Sackers, and Chloe Taylor of Quietroom
What’s on the horizon for DB schemes including PSA 26 developments, future trusteeship and governance, and developments in AI and administration

Supporting members through change
Julia Fox of Quietroom
Why and how DB schemes should communicate, before and during change

Insight from beyond pensions
Robin Harries, Vedika Maheswari and Zosia Poulter, of Quietroom
How sociolinguistics can help us communicate with members from different cultures and genders
What arts venues can teach us about understanding and helping our audience
How graduate recruitment exposes the risks of taking knowledge for granted

Lunch

Measuring and evaluating communications
Rhys Williams and the Quietroom team
Part 1: a presentation on Quietroom’s new measurement and evaluation framework
Part 2: an interactive exercise to test the framework
Part 3: a sharing session on what the exercise revealed

4:30pm Drinks

6pm Close

email Veda to book